Frequently Asked Questions (FAQ)
Payments and Policies
Q1: What payment methods do you accept?
A: We accept various payment methods. We accept PhonePe, Gpay, UPI, and Scanner payments for India.
Paytm, Google Pay, PhonePe or any Banking UPI app to make payment.
Payment Number: +918013311702 ( Paytm, PhonePay, Gpay, UPI )
Account Name: Aushnik Das.
UPI ID: techunicosolutions@icici
After completing your payment, please upload your payment screenshot and enter your transaction ID in the UTR field below.
General Questions
Q1: What services does Digital Spark RM offer?
A: We offer a wide range of services including social media engagement (views, likes, followers, comments), monetization, SEO services, website development, app development, digital marketing, social media marketing, 2D motion graphics, subscriptions to various websites, and digital licenses for numerous software products.
Q2: Which social media platforms do you support?
A: We support Facebook, YouTube, Instagram, TikTok, Twitter, LinkedIn, Telegram, Spotify, and SoundCloud.
Q3: How can I contact Digital Spark RM for services?
A: You can contact us through our website’s contact form or via direct message on our social media channels. We are also available via email and phone for any inquiries.
Very Important Question:
Can I place multiple orders for the same service?
Yes, you can place multiple orders with us. However, it’s important to note that while your order is being processed, you should not place a similar order with any other provider. This is because overlapping orders from different sources can cause issues, such as inaccurate tracking of the number of followers, views, or engagements delivered.
For example, if you order 1,000 followers from us and simultaneously order from another provider, it becomes difficult to accurately monitor the results and ensure that you’re receiving the full service you paid for. This could result in delays, incorrect follower counts, or even problems with platform policies.
To avoid these complications and ensure smooth and accurate delivery, please only place your order with us until it’s completed. Once the order is finalized, you’re free to place additional orders if needed.
Social Media Services
Q4: How do your social media engagement services work?
A: We provide organic and strategic methods to increase your social media presence, including gaining more views, likes, followers, watch time, and comments. Our team uses industry-standard practices to ensure your growth is sustainable and compliant with each platform’s guidelines.
Q5: Can you help monetize my YouTube channel?
A: Yes, we offer services to help you meet YouTube’s monetization requirements, including increasing your watch time and subscriber count.
Q6: Are the followers and likes real?
A: Yes, we prioritize organic growth and use legitimate methods to attract real followers and likes.
SEO and Marketing Services
Q7: What SEO services do you provide?
A: Our SEO services include keyword research, on-page optimization, backlink building, content creation, and analytics reporting to help improve your website’s search engine ranking.
Q8: How can digital marketing help my business?
A: Our digital marketing services, including social media marketing and search engine marketing, help increase your online visibility, attract more customers, and boost your sales.
Development Services
Q9: What kind of websites can you develop?
A: We can develop various types of websites, including e-commerce sites, corporate websites, personal blogs, and more, customized to meet your specific needs.
Q10: Do you offer app development services?
A: Yes, we provide comprehensive app development services for both iOS and Android platforms.
2D Motion Graphics
Q11: What are 2D motion graphics, and how can they benefit my business?
A: 2D motion graphics are animations used to convey a message or story visually. They can enhance your marketing efforts by making your content more engaging and easier to understand.
Q12: Can you create custom motion graphics for my product?
A: Absolutely! We create tailor-made 2D motion graphics to highlight your product’s features and benefits effectively.
Subscriptions and Licenses
Q13: What types of subscriptions and digital licenses do you offer?
A: We offer a variety of subscriptions for websites and digital licenses for software, catering to different needs and preferences across the globe.
Q14: How can I purchase a subscription or digital license?
A: You can browse our offerings on our website and make a purchase directly. If you need assistance, our customer support team is available to help.
Payments and Policies
Q15: What payment methods do you accept?
A: We accept various payment methods. For Bangladesh, you can pay via Bkash, Rocket, and Nagad. For India, we accept PhonePe, Gpay, UPI, and Scanner payments. For international payments, you can use Payoneer, Remitly, and Taptap Send.
Q16: What is your refund policy?
A: Our refund policy varies depending on the service. Please refer to our terms and conditions for detailed information on refunds.
Q17: How long does it take to see results from your services?
A: The timeframe for results can vary based on the specific service and platform. Typically, you can expect to see initial results within 1-2 days.
Q18: Is my information secure with Digital Spark RM?
A: Yes, we prioritize the security and privacy of our clients’ information. We use advanced security measures to protect your data.
